Bad print performance on HP Laserjet?

Hi,

I've finished working on reports (RS2000) and tested them on several printers, mostly OKI printers, which worked perfectly.

I've deployed these reports and now I'm getting calls from the customer that these reports are not good when performed on a HP Laserjet 2100:

- The print is processed very slow
- The text versus grid is not good aligned
- Every time a print job is submitted there has to be pressed on the button of the printer

I've suggested trying to install an other driver (PostScript, PCL 5.0, ...), but that didn't helped.

Is this a known bug? Is there a workaround here? Thank you.

As a follow-up: this problem was solved when I visited the customer and tried another printer driver in Windows XP.

So case closed